Effective Date : January 1, 2025

Transcends App (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and protect your information when you use Transcends App (the “App”) and related services (collectively, the “Services”). By using the Services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

1. Information You Provide
   • Personal Information: Name, email address, phone number, and other details you provide during account registration or interaction with our Services.
   • Payment Information: When making purchases through the App.
2. Information Collected Automatically
   • Device Information: Device type, operating system, IP address, and browser type.
   • Usage Data: Details about your use of the App, such as features accessed and time spent on the App.
   • Cookies: Small data files stored on your device to enhance user experience.
3. Information from Third Parties
   • We may receive information about you from third parties, such as social media platforms if you connect your account.

2. How We Use Your Information

We may use your information for the following purposes:

• To provide and improve the Services.
• To process transactions and manage accounts.
• To send updates, promotional offers, or administrative notifications.
• To analyze usage trends and improve user experience.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information:

• With Service Providers: Third parties that help us operate the App (e.g., payment processors, hosting services).
• For Legal Reasons: If required by law or to protect our legal rights.
• With Your Consent: When you explicitly agree to share your information.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

Retention Periods:

• Account Information: Retained as long as your account is active.
• Payment Records: Retained for the lifetime of the operations of Transcends App to comply with financial regulations.
• Usage Data: Retained for the lifetime of the operations of Transcends App for analytics purposes.
• Legal Requirements: Information related to legal claims or compliance may be retained longer.

Upon account deletion, personal information will be deleted or anonymized within 90 days, unless retention is required for legal or regulatory purposes.

5. Your Rights

Depending on your location, you may have the following rights under applicable privacy laws:

• Access and Correction: Request access to or correction of your personal information.
• Data Portability: Request a copy of your data in a portable format.
• Deletion: Request deletion of your personal information.
• Opt-Out: Opt-out of targeted advertising or marketing communications.

To exercise these rights, contact us at [Insert Contact Information].

6. Security

We implement technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective when posted, and your continued use of the Services constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: support@transcendsapp.com